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Bio	Renuka is currently pursuing her MBA at the esteemed Ross School of Business, where she is honing her skills and knowledge in business management and strategy. With a strong foundation in bio-technology from her undergraduate studies, Renuka’s journey into the world of technology and software development was sparked during her participation in a software hackathon, where she collaborated with peers to develop innovative solutions. In 2014, Renuka embarked on her professional journey as a scholar trainee at Wipro, where she was selected as one of only two students out of 200 applicants for Wipro’s highly competitive work-integrated learning program. Beginning her career as a software implementation and testing engineer, Renuka demonstrated her aptitude for deploying pre-designed automated software solutions, effectively streamlining IT operations for clients and integrating solutions seamlessly into existing frameworks. Driven by her passion for technology and a desire to delve deeper into the development process, Renuka transitioned into a DevOps role. Here, she played a pivotal role in designing and implementing new solutions, enhancing existing applications, and refining her coding and problem-solving skills. Renuka’s exceptional performance and dedication led to her promotion to the role of technical lead where she worked as a solution architect. In these capacities, she worked directly with clients, conducting thorough analyses of their IT infrastructure to identify inefficiencies and develop tailored automated solutions. Collaborating closely with a team of engineers, Renuka ensured the successful deployment of these solutions, addressing clients’ repetitive IT issues and driving tangible results.
My Organization Name	Stephen M. Ross School of Business
My Position	MBA Candidate
Organization Website	michiganross.umich.edu
About my Organization	Business school
Partner Organization Name	University of Michigan
My Position with Partner	NA
Partner Website	umich.edu
Resume, Vita	EDUCATION: University of Michigan, Stephen M. Ross School of Business • Master of Business Administration (STEM Designated), Aug2023 – April2025 • Emphases: Strategy, Business Analytics, and Technology, • Member: Tech Club, Design+Business, Net Impact Club, Consulting Club • Awarded: Ross Merit Scholarship Vellore Institute of Technology (Vellore, India) • Master of Engineering: Information Technology (Work Integrated), Aug2014 – Sep2018 • Awarded: 100% scholarship from Wipro G.M.H. College of Home Science and Science (Jabalpur, India) • Bachelor of Science: Biotechnology, Aug2011 – May2014 • Organized 5 campaigns for women’s health awareness as VP of student cultural committee • Launched institution-wide carpooling, leading to increase in sustainable commuting by 30% EXPERIENCE:2014-2023, WIPRO Gurgaon, India Technical Lead, 2021-2023 • Led team of 6 in tech overhaul to streamline 150 solutions into user-friendly alternatives within tight 4-month deadline, culminating in successful company-wide adoption • Designed marketing solutions like mailers, pamphlets and kiosk for clients to promote implemented solutions, ensuring recognition among users and enhancing utilization by 40% • Revamped in-house Chatbot by upgrading UI/UX and introducing smart FAQ features to simplify customer service process, resulting in 25% surge in product usage • Analyzed client’s IT infrastructure, identified process gaps, and developed minimum viable product (MVP) with roadmap to showcase essential product features, securing additional system automation contract valued at $400K • Collaborated with external vendor to implement third-party RPA application for client’s user lifecycle management, reducing user onboarding time from 45 to 10 minutes • Standardized software code-building practices for engineering team to enhance code quality, obtaining 100% error-free project rollouts with savings of $50k per month • Secured leadership buy-in as subject matter expert to create reporting tool for assessing bot effectiveness and shared reports showcasing ROI in project bids, acquiring 8 new projects Senior Project Engineer, 2018-2021 • Spearheaded end-user automation by designing 100+ solutions for client’s digital platform, reducing manual ticket volume by 90% • Identified client’s pain-points and organized educational sessions for banking and healthcare clients, explaining implemented solutions, thereby boosting technology adoption by 80%. • Engaged with IT stakeholders across 12 cross-functional sectors to identify and implement solutions for top 3 focus areas, improving SLA with client from 95% to 99% • Optimized semi-automated Oracle server upgrade project, leading the engineering team to fully automate the solution, resulting in a threefold improvement in customer satisfaction • Integrated discrete software applications using APIs to streamline ticket resolution processes across teams, leading to increased customer satisfaction and save $50k per month for client Automation Implementation Engineer, 2014-2018 • Coordinated with cross-functional teams, managers, and stakeholders to streamline IT compliance management, reducing implementation and testing timeline from 6 to 4 months • Improvised reporting matrix by task visualization and performance monitoring using Grafana, saving client $20K monthly • Simplified client’s authentication recovery process by designing and implementing application based on VBScripting, providing client increased efficiency and annual savings of $200k • Utilized Excel and SQL to analyze IT tickets and implement performance monitoring solution for IT teams, resulting in a monthly cost savings of $200K for the client ADDITIONAL: • Choreographed dance sequence for a famous Instagram influencer that got over 1 million likes/views after training 9 years as classical and bollywood dancer myself • Secured top-3 finish in inter-college modelling competition for building sustainable Biogas plant using waste biodegradable materials

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