Chapter 8: Building long-term support for your digital inclusion program
No matter what your start-up program’s focus, strategy, sponsorship and initial support may be, a time is very likely to come when you’ll need funding …
Chapter 7: Tech Support
Chapter 7: Tech Support
In an age of COVID-19 our reliance on access to, and navigation of the Internet has been underscored. Now more than ever, …
Chapter 6: Affordable devices
Chapter 6: Affordable devices
A major component of digital disconnection for U.S. households is still the lack of a computing device in the home. According to …
Chapter 5: Affordable internet access
True digital inclusion requires “affordable, robust broadband internet service” without having to leave home. Users should have access to sufficient bandwidth to manage the full range …
Chapter 4: Digital Literacy Training
For most of us, computer and internet user skills—the skills that constitute basic digital literacy—have been “learned by doing,” literally through years of practice. Those …
Chapter 3: Getting started: Three important questions
Question 1. Why do you want to start a digital inclusion program?
A) Who are you? What’s your role in your community, and why is digital …
Chapter 2: Choosing your focus—How community digital inclusion programs approach the five elements
As a practical matter, most community digital inclusion programs serving disadvantaged, unconnected community members concentrate on some combination of the first four elements: affordable internet …
Chapter 1: What is a “community digital inclusion program”?
NDIA’s definition of “digital inclusion”:
Digital inclusion refers to the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to …
Introduction
Successful digital inclusion efforts are rooted in trust. Technology is frustrating. It is constantly changing. It has a history of being used to steal and …
Welcome
The Digital Inclusion Start-Up Manual is intended to provide guidance to organizations looking to increase access and use of technology in disadvantaged communities through digital …
Project Imagination Tools
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